Data collected on the basis of consent
Upon your request and expression of consent, we collect the following data for the purpose of providing services to you. Your data is not used for any other purposes or shared with third parties other than for the purpose of providing any agreed services with you. It is removed upon your withdrawal of consent or your request to terminate theses services.
Name, email address, gender, telephone number and content of the message: this data is collected when you send us a message via our Contact page.
If you send us a message on the Website, your name and email address will also be saved in cookies. These are for your convenience so that you do not have to fill in your details again when you send another message. These cookies will be saved on your computer until you delete them.
IP and browser user agent string: this data is collected when you send a message.
Retention period: the aforementioned data is retained indefinitely so we can deal with any future contacts, unless you ask for your data to be removed.
The website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States and allows us to notice trends to improve the user experience on our website. This minimal build processes personal data such as: the unique User ID set by Google Analytics, the date and time, the title of the page being viewed, the URL of the page being viewed, the URL of the page that was viewed prior to the current page, the screen resolution, the time in local timezone, the files that were clicked on and downloaded, the links clicked on to an outside domain, the type of device, and the country, region, and city.
We also use Zoho SalesIQ, which tracks in the same way as Google analytics and allows a live chat. No personal data is accessed, unless you decide to give it to pass this information on to us, via live chat.
You may opt out of this tracking at any time by activating the “Do Not Track” setting in your browser.
Your rights pertaining your data
If you have sent a message through the Website, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we rectify or erase any personal data we hold about you. Please send your request to [email protected]
• The right to withdraw consent
• The right of access
• The right to erasure
• The right to rectification
• The right to data portability
• The right to object
• Notification of data breaches
• The right to lodge a complaint with a supervisory authority